Please read the following carefully.
By using the website "mastergrowsupply.com" and purchasing products on it, you agree to abide by the following terms and conditions.
You acknowledge and guarantee that by using the services on Master Grow Supply website you have reached the age of 18 years.
Master Grow Supply LLC may change or withdraw any part of mastergrowsupply.com at any time without notice.
By purchasing, you agree that all details you provide to Master Grow Supply LLC for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.
Due to the nature of the internet there may be interruptions to services or website availability due to repairs, maintenance, or the introduction of new services. We will naturally try to minimise these instances and strive to avoid any "down time".
Master Grow Supply may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without our express written permission.
Once your order has been placed and completed online you will be sent an automated e-mail confirmation of your order. This e-mail is generated by the website and does not mean that we can definitely meet your order. It simply confirms that your order and all relevant details were received and are progressing through our system.
Before the customer places the order and checks out they must agree to the T&C and be presented to a direct link to the T&C.
Every order is treated as individual and will be processed as such.
Any defective, damaged or incorrect orders shipped will be replaced or refunded according to out terms and conditions ONLY if we are notified within 7 days of receiving your order.
All products and services are subject to availability. Master Grow Supply endeavors to keep accurate stock levels however in the event of an item being out of stock it will be deleted from your order. If the item purchased is still required and a similar replacement cannot be found we will retain the order until such time that the item ordered comes back into stock.
Master Grow Supply is not able to control, or take responsibility for the actions of Customs and Excise. All packaging is discreet and no indication of contents is displayed, however if the items you have ordered are not in line with the laws in your area, you run the risk of customs interfering with your package. We are unable to help you in this situation. Our advice is that you inform yourself about the particular situation in your state. If you wish to order you accept the full responsibility for different regulations pertaining to individual states. We cannot return any payment for orders, made from states where grow equipment is prohibited.
PRICING & PAYMENT
All prices seen on the Master Grow Supply website are final and include VAT. Any pricing errors will result in you order being suspended until Master Grow Supply have contacted you via the methods provided.
All payments are taken in USD.
Customers are responsible for Import Duty/Tax in their respective countries where applicable. For more details on this please contact your local customs authority.
All orders must be paid for in full before any goods will be shipped. All products are subject to availability and remain the property of our vendors until paid for in full.
Master Grow Supply does not share any information (personal or financial) with any third party.
All credit/debit card details are encrypted using a secure ordering system. Your bank or Credit Card Company may require security checks to validate your purchase.
Master Grow Supply may on occasion require credit checks for orders of a substantial nature or where insufficient details have been provided. This may result in your order being delayed until the checks can be completed.
Please note that all returns for damaged/faulty goods must be confirmed by Master Grow Supply by phone, post or e-mail.
All returns are the responsibility of the customer until they reach Master Grow Supply.
Your postage cost for returning the product will not be refunded.
The liability of Master Grow Supply resulting from the delivery of defective products will be limited to direct damages up to the amount of the price stipulated for the products concerned. Liability for indirect damages is excluded.
You hereby agree to indemnify and hold harmless Master Grow Supply, its subsidiaries, affiliates, directors, agents or any other party involved in creating, producing, or delivering of the Website or the Services against any and all claims of third parties due to or arising out of your use of the Services and/or your violation of the Terms and Conditions.
These Terms are governed by the laws of the United States. The district court in Lansing, MI, has the exclusive jurisdiction regarding any and all disputes relating to these Terms
Special Order Items
Special order: Product is not stocked in current DC. Product sold in case quantities, where applicable. Freight charges may apply. Master Grow Supply reserves the right to inform you of any additional costs associated with a special order. You may cancel your order once informed of the additional cost. We apologize for any inconvenience with special orders.
Quantity Restricted Items: Product is only sold in case quantities. If in the unfortunate rare circumstance a item becomes quantity restricted after your order has been placed Master Grow Supply reserves the right to inform you of updated cost. You will have the option of cancelling your order. We apologize for the inconvenience.